Jacqui holder




Jacqui Holder
30 Kennett Gardens, Abbeymead, Gloucester GL4 5TZ 07540426955 – Jacquiholder2404@hotmail.com
A highly motivated, well organised and versatile Administrative Assistant with experience in a variety of office-based environments to include Estate Agents, College, Building Society and care home facilities. Thrives on providing solid and essential back up to new positions and projects. A calm head and meticulous eye for detail ensures that all duties are conducted to the highest standards and in allotted time frames. Comfortable working as part of a team or independently with a focus on delivering quality administrative support on a continuous basis.

Key Skills
• Proficiency in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint
• Excellent communication skills, both written and verbal
• Flexible and enthusiastic
• Empathetic, supportive and has a can-do attitude
Personal Statement
• Dedicated and driven
• Understanding of confidentiality, data protection and procedures
• Ability to understand and follow policies

Employment History

Care Assistant, Windrush Care Ltd, Gloucester
(Sept 2020 – Oct 2020)
• Care in the home for elderly persons to include, personal care, and administering medication

Marketing Administrator/Catering Assistant, LJ’s Café & Catering
• Creating leaflets for distribution online
• Online marketing
• Assisting in the kitchen

Receptionist/Administrator, Badgeworth Court Care Centre, Cheltenham
• Reception duties and administrative responsibilities
• Call handling, meeting room booking and use of Microsoft Office Suite
• Ordering and processing
• Care home show around
• Data inputting

Care Assistant, Care 1st Care, Gloucester
(Dec 2019 – Mar 2020)
(Aug 2019 – Nov 2019)
(July 2019 – Aug 2019)
• Care in the home for elderly persons to include, personal care, and administering medication

Care Assistant, Woodstock Care Home, Gloucester (April 2019 – July 2019)
• To delivery exemplary care to elderly residents presenting with mental health problems such as dementia

Administrative Assistant, Gloucestershire College, Business Hub, Gloucester (Dec 2003 – Feb 2019)
• Provided an efficient and professional administrative/clerical service to internal/external customers
• Devised and implemented a new filing and indexing system for files, resulting in greater ease of access and a
more time-efficient process
• Design of correspondence, documents and creating presentations
• Organisation of the annual archiving system
• Inputting of data onto Company database and producing specialised reports
• Answering incoming calls and answer emails
• Monitoring the annual leave system
• Liaising and supporting, as necessary to the wider apprenticeship delivery team
• Presenting a professional and friendly first impression of the Company to all visitors and clients when covering
reception duties
• Experienced in the use of all office equipment
• Registering and certificating apprenticeships and supporting accreditation
• Producing, updating, managing, and auditing learner forms and files

Schools Hardware Assistant, Gloucestershire County Council, Gloucester (June 2003 – Dec 2003)
• Liaising with Gloucestershire Schools to determine IT equipment required, ordering stock and arranging
engineers’ visits.
• Produced an efficient spreadsheet to monitor all the school’s IT requirements
• Managing incoming phone calls from School Secretary regarding IT queries

Project Administrator, Gloucestershire College, Apprenticeship Unit, Gloucester (March 2000– June 2003)
• Provided efficient and professional administration services to colleagues, supervisors and managers
• Design of all apprenticeship documentation and archive as appropriate
• Implementation of questionnaires and surveys, newsletters and handbooks
• Created a recruitment, health and safety and employer database to enable precise data input and reporting
• Monitoring of annualised hours, annual leave and expenses
• Producing, updating and managing learner forms and files
• Inputting and updating learner information on to Unite
• Reception duties, acting as the first point of contact to all visitors
• Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
• Monitoring and ordering of stationery
• Experienced in the use of all office equipment

HR/Fleet Administrator, Cheltenham & Gloucester Building Society, Gloucester
• Liaised with managers to ensure appraisals were completed in a timely manner
• Requesting reference information from managers and payroll
• Administering long service awards
• Organised blood donating event for all Cheltenham and Gloucester Society staff
• Ordering of company cars, tax and managing allowance costs
• Various other HR administrative tasks

Administrator, Wayne Autocourt, Gloucester
(July 1994 – March 1995)
(Jan 1990 – Jul 1994)
• Quoted and invoiced for engineering work
• Managed the engineer’s expenses and collated their timesheets
• Liaised with stores department to ensure delivery of required parts
• Geographically organised engineers’ workload to ensure efficiency and minimise costs
• Monitoring and ordering of stationary
• Provided efficient and professional administration services to colleagues, supervisors and managers
• Undertook all other administrative tasks

First Aid Certificate
Care Certificate
Manual Handling Certificate
Level 2 Food Hygiene Certificate
European Computer Driving License (ECDL)
City & Guilds Certificate in Computer Applications 7261 RSA Word Processing Stage 1 and RSA Typing Stage 1 Modern Office Skills Certificate
Communication and Numeracy Skills Level 1/2
CSE English, Math, Childcare and Geography



Catering Assistant – LJ’s Café
Administrative support in a Children’s Home – Lydney Care Home

References are available upon request.
Secretary for Abbeymead under 5’s Playgroup

  • Updated 1 year ago

To contact this candidate email jacquiholder2404@hotmail.com

Contact using webmail: Gmail / AOL / Yahoo / Outlook