Learning and Development Consultant

Gloucestershire, UK

12 Ash dean,

Cinderford, GL14 2LL


Charlotte Elizabeth Wright

A proactivae and creative Learning & Development professional with strong business acumen and a passion for learning. Focused, approachable and enthusiastic; I am passionate about supporting people to achieve their potential and continuously seek ways to optimise value through L&D processes and techniques.
Work History

Learning, Development Consultancy/Project management office
(Self Employment)
March 2018 – Present

·         Consult with business areas to translate their learning needs into learning products.

·         Responsible for building effective business relationships with business partners who wish to use L&D assets.

·         Perform high-level analysis of learning needs and recommend solution options and cost

·         Serve as L&D liaison managing the project intake process and analysis to establish project goals, objectives and strategy

·         Consult with business partner to determine project acceptability

·         Create high-level design documents that serve as a blueprint for the instructional designers to develop training

·         Worked with business leaders to understand learning and performance needs across the business

·         Delivery of IT Qualifications (Microsoft Office Specialist: Word, Excel & PowerPoint)

·         Delivery of Soft Skills to employees i.e. compliance

Learning, Development and Recruitment Manager,
January 2017- March 2018

·         Responsible for the entire L&D cycle (TNA’s, Design, Deliver, Evaluate)

·         Enable successful implementation of purposeful development intervention

·         Evaluate all leadership, learning and development solutions to provide a measurable return on investment

·         Works across the organisation to develop and implement succession and talent management strategies

·         Consult with department heads to identify training needs

·         Manage large scale projects i.e. designing E-learning platforms, recruitment drives

·         Tendered, purchased, designed, populated and continually manage an online Learning Management System (LMS) with new and engaging training materials to increase knowledge for permanent and sub-contracted staff.

·         Create alternative platforms to engage all learner styles (VLE’s)

·         Responsible for the creation of detailed instruction manuals covering the recruitment pipeline, the use and delivery of all central training materials and the staff database.

·         Delivery of training; Soft skills, compliance, Product delivery, behavior management, IT functions, Induction and talent match days

·         Manage the recruitment and clearance team providing support, guidance, supervisions and appraisals

·         Oversee the day to day recruitment activities and manage large recruitment campaigns

·         Manage internal and external stakeholders for further training needs i.e. external agencies and training providers

Regional Training Manager, PET-Xi (Eductional Provider)
October 2015- January 2017

·         Evaluate and reviews training materials and tools utilised on the regions, updates as appropriate to ensure maximum effectiveness

·         Conducts regular training needs analysis to determine the most relevant and cost-effective training solutions for the training teams that will improve individual and team knowledge, skills and in turn business performance

·         Manages an area of the UK that consists of 250 trainers which provides learning and development strategies

·         Deliver on-site training to full-time and Sub-Contract Trainers and Teachers

·         Create feedback and PDP’s for full-time staff

Lead trainer, PET-Xi (Educational Provider)
September 2014- October 2015

·         Delivering educational material to schools around the UK

·         Motivate and inspire confidence and self-belief in students

·         Drive passion within students to help them achieve

·         Promote and encourage individual and group learning

·         Management of the Assessment Team

·         Monitoring and reporting to assessors regarding their performance

·         Monitoring performance of coaching, teaching & learning

Fitness Manager, Virgin Active
January 2012- September 2014

·         Management of the gym facilities and group exercise timetable

·         Manage a group of personal trainers and their targets

·         Drive passion for overall standards and appearance of the club

·         Ensure facility meets health and safety requirements

·         Drive positive service and interaction with members

·         Recognise great performance and manage poor performance issues in an effective manner

Open University, English Language 2015-2017

North Warwickshire & Hinckley College, HND IN sPORTS & sCIENCE 2008- 2010
Course Distinction

Kingsbury High school, 2007
9 GCSE’s – *A-C


Professional Achievements

·         Prince2 Practitioner – ongoing

·         Wellbeing First Aid Trainer

·         NLP Practitioner

·         European Computer Driving License

·         Microsoft Office Specialist Qualification 2010, 2013 & 2016

·         Preparing to Teach in the Lifelong Sector (PTTLs)

·         NVQ Team leading & Management

·         NVQ Level 4 Logistics

·         First Aid at Work

·         Personal Training level 4

·         Nutrition & Weight Management Coach

·         Post and Ante natal Coach

·         Microsoft Office Applications (Word, Excel, PowerPoint & Outlook)

·         Highly experienced in maintaining company’s learning and development programs

·         Managing projects on large scales

·         Excellent interpersonal and coaching skills

·         Delivery at pace

·         Sound knowledge of e-learning and talent management programs

  • Updated 3 years ago

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