Alex Pitt




Alexander Thomas Pitt

10 Moorend Crescent

Cheltenham, Gloucestershire, GL53 0EL

(01242) 232085




Personal Profile


I am a confident, honest and trustworthy individual, with plenty of experience of dealing with the public gained through my sales experience, retail and customer service roles. I find that this has helped to make become a driven and hard working individual. Who can work towards targets and can thrive in a high-pressure environment. I also understand the importance of being punctual, reliable, flexible and trustworthy within the work place.


Employment History



H.Samuels Jewelers (Cheltenham) – January 2017 to April 2018 – Sales Assistant – zero hours contract

·       I  am in a face to face sales role

·       Expected to meet targets over a week and a month.

·       Dealing with the public providing them with information and excellent customer service.


Zurich Insurance – September 2015 to January 2017 – Dual Skilled Insurance Advisor  – Temporary Contract

·        Providing customers with help with their insurance policies by doing adjustments to them over the phone in a busy call center.

·        Inbound calls.

·        High call volumes.

·        Providing a non-advisory service to customers.

·        High levels of customer service.

·        Worked towards targets regarding my service over the phone to achieve a bonus.


Cheltenham Park Hotel – July 2014 to September  2015 – C&B Assistant/Night worker and KP

·          I was a C&B event assistant; my role duties’ include setting up rooms for conferencing and events.

·          Serving of food at events.

·          Working on the bar during busy periods.

·          Serving customers in the hotel café. This included working on the till, making coffee and assisting the kitchen team with food preparation.


Marks & Spencer’s – November 2012 to June 2014 – Backstage Op’s, Sales assistant and Café Barista

·          My duties at Marks & Spencer’s were, Barista, sales assistant, switchboard operator and warehouse operative.

·          I was always on the shop floor, making sure standards are always high and that the floor is presentable.

·          Helping elderly customers with problems.

·          Pouring tea and coffee for people.

·          Clearing Tables.

·          Making barista standard coffee.

·          Back of house upkeep eg. Washing up.

·          Worked in the warehouse for 1 year.

·          Unloading Lorries, getting stock distributed to the correct part of the store throughout the day. I was also in charge of stock control, baling waste (cardboard and plastic) and the general upkeep of the warehouse area.

·          I was also trained in using the stores switch board telephone system to provide cover when necessary.


Waiter (temporary worker) Regency Recruitment – April 2011 to November 2012

·          I was required to take peoples food and drink orders.

·          Take orders to the tables.

·          Clear tables.

·          To be smart, approachable polite at all times.

·          I achieved experience in waiting for private catering functions such as weddings etc.


Telesales Agent the Gazette Group – March 2011 to March 2012

·          In this role I was making outbound sales calls, I was required to make around 80 phone calls a day.

·          Required to meet weekly and daily targets in order achieve bonus.

·          Maintain a confident telephone manner and high level of customer service at all times.

·          From this job, I achieved a very confident telephone manner with a high level of customer satisfaction.



Door to Door Sales Agent – DDL Marketing – August 2009 to January 2011

·          I developed a confident and professional manner while dealing with the public.

·          I was required to be polite and presentable at all times.

·          Deal with problems that customers had over the phone and face to face.

·          I was required to knock on a quota of 60 doors a day

·          I had to meet daily sales targets as the job was commission only.

·          I achieved a confidence in dealing with the public face to face, a practical way of helping people with their problems and answering their questions clearly and effectively.



Education & Qualifications


·          Gloucestershire College – NVQ Level 2 in Business and Administration

·          Bournside Sixth Form Centre – Cheltenham, Gloucestershire


·          St Edwards – Cheltenham, Gloucestershire


Bournside Sixth Form A-levels

·                  Film Studies – C

·                  History – E

·                  Art and Design – D

St Edwards School – GCSE’s

·                English – C

·                English Lit. – C

·                Math’s – C

·                German – D

·                Art – B

·                Drama – D

·                History – C

·                R.E – C

·                Science – D

·                ICT – C

·                Music – D


Personal Skills and Hobbies

1.             Works well with the public

2.             Friendly and approachable with good people skills

3.             Polite and presentable with a good eye for detail

4.             Good Communication skills

5.             Polite and confident telephone manner

6.             Works well in a team

7.             Able to follow instructions precisely and carefully

8.             A independent worker will use my own initiative

9.             Fluent use of computers

10.          Work well under pressure

11.          Am able to meet deadlines and work to a time frame

12.          Able to work towards sales targets




  • Updated 3 years ago

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